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FAQs

Whether you are a factory or a trading company?

Yes, We are professional Women Shoes manufacturer and exporter. The factory locates in Quanzhou jinjiang city, Which is the shoe capital of China.

Can I check or visit your factory?

Yes, welcome to visit our factory, or we can show you by 3D VR version or by our live streaming every week,or by video call.

Can you send me your product catalogue?

Yes, we have many shoes for men and women, brand or not, for 4 seasons, please feel free to contact us and we can send you the newest arrivals and hot selling.

What size range you can provide?

Our shoes size range is EU34-48 or US4-17,welcome to consult for customized plus size shoes.

What is the delivery time?

For in-stock ones it will be 1-3 workdays, and as to the custom shoes, it will be 5-7days after all the details be confirmed.

How long it takes shipping to my shipping address?

5-7 workdays by air express, DHL, FedEx, UPS, TNT...

What payment we can choose?

Visa, Master card, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER West Union.......

Do you provide return and exchange service?

Yes,if any quality problems after you receiving the goods, We’ll ship the replacement; if the parcels lost or damaged due to human causes on shipping.